🛡️ If you're not satisfied with GanttSnap for any reason, contact us within 30 days of purchase and we'll issue a full refund — no questions asked.
30-Day Money-Back Guarantee
We stand behind GanttSnap. If you purchase a Pro or Advanced license and are not completely satisfied, you are entitled to a full refund within 30 days of your original purchase date.
To request a refund, simply email us at info@ganttsnap.com with the email address used at checkout. We will process your refund within 5 business days.
What's Covered
- GanttSnap Pro and Advanced annual subscriptions purchased within the last 30 days
- Any billing errors or duplicate charges — refunded immediately upon request
Renewals
Annual subscriptions renew automatically. If you did not intend to renew, contact us at info@ganttsnap.com within 14 days of the renewal charge and we will refund the renewal in full.
How to Request a Refund
Email info@ganttsnap.com with:
- The email address used at checkout
- Your reason for the refund (optional — helps us improve)
We'll confirm your refund by email and process it within 5 business days. Refunds are returned to the original payment method.
Questions
If you have any questions about this policy, contact us at:
GanttSnap
2133 JC Hoofddorp, Netherlands
info@ganttsnap.com